What are you doing to keep patients safe?
The safety of our Patients and our Practitioners is our #1 Priority. We have implemented the Health Canada/Public Health Ontario and the Ministry of Health Infection Outbreak Precautions. Please feel free to review our Infection Control Policy and our most recent Infection Control Checklist. We continue to offer Virtual Services. We will do our best to help you!
Do you offer virtual physiotherapy services?
Virtual Physiotherapy Services continue to be eligible for reimbursement by many benefit plans. Check with your insurance company to find out if yours is one of them. You are welcome to schedule online.
Do you offer direct billing?
If your plan is not listed here, please contact our office Administrator who will assist you in organizing your insurance claim so that you are reimbursed for your treatment in a timely manner.
Manulife plan members
OTIP-Manulife plan members
Johnson Insurance
Johnston Group
Desjardins Insurance
Equitable Insurance
Industrial Alliance Financial Group
SunLife Financial
Standard Life (now Manulife) plan members
Cowan Insurance
Great West Life plan members
Green Shield plan members
Blue Cross plan members
RWAM plan members
Auto Insurance carriers - Direct, online access to plans and payments
IMPORTANT: Most health benefit plans provide coverage for Physiotherapy, Osteopathy, and Massage Therapy, however, these benefits are different for each policy.
We happy to assist you in determining your insurance coverage, however, because of restrictions with the privacy policy, most insurers will only give this information to you. We highly recommend that you contact your insurance carrier and learn what your benefits are. There should be an "800" number or website on your insurance card that you can call/visit to obtain this information.
Your insurance policy may require you to pay a deductible, a co-payment, and/or a percentage of the costs of your treatment. PLEASE NOTE: for most insurance plans you MUST have an online account AND be registered for DIRECT DEPOSIT in order for third party providers (i.e. health care practitioners) to direct bill on your behalf. We cannot bill to your insurance company if you have not completed this step prior to your assessment and treatment.
If you are attending for Physiotherapy or Massage Therapy we are currently able to bill directly for the insurance companies listed above. If you are attending for Osteopathy, we are currently able to bill directly to Green Shield.
What is your Privacy Policy?
Please click the link to view our Privacy Policy.
Can I use my private physiotherapy insurance at Barbelle Studio?
Unfortunately, Barbelle Studio services are NOT eligible for insurance reimbursement. However, your Physiotherapist may recommend therapeutic exercise as part of your complete Physiotherapy treatment plan.
Welcome you into a friendly and professional environment.
Listen with respect and respond to your concerns.
Clearly state the cost of treatment in advance.
Do our absolute best to keep on time.
Perform our very best standard of health care for you at all times.
Make no charges for appointments changed or cancelled. where 24 hours notice has been given.
Arrive on time for your appointments
Follow our instructions for home programs
Attend follow up appointments as advised
Pay for treatments as requested. We accept cash, credit, debit, and e-transfer.
Talk to us. Let us know what you think of what we do, both right and wrong.
Help our practice grow by recommending us to your family, friends and colleagues.